policies
November Fall Ship Tuber sale coming soon!
THIS IS NOT A PRESALE. All tubers purchased at this sale will ship out just as soon and as fast as we can pack them. This sale is intended for those who need to plant now. Please make sure you are able to receive tubers at this time of year.
We will not hold them until Spring.
We will not refund orders you changed your mind about.
We will not be watching the weather to make sure it is safe to send them.
We are not responsible for tubers you purchase with the intention of storing or use to take cuttings from.
As orders are fulfilled and a shipping label gets printed, our system automatically notifies you by email of your tracking number. Please keep your eyes peeled for that number, and keep up with your package's delivery date and time. We are not responsible for any tubers that are to be shipped through storms or to destinations where the temperatures are not ideal.
We grow dahlias with a passion and commitment to providing a quality product. We want our tubers to succeed in your gardens and on your farms, and are very thoughtful about every step of the process.
Will my selections be safe in my cart?
NO. I’m sorry to say that adding tubers to your cart will not keep them safe from someone else buying them. This platform does not support cart holds. The quickest to check out gets the tubers. My best advice is to make multiple orders starting with the tubers you want the most.
Payment
Visa (credit & debit), MasterCard (credit & debit), Amex, Discover, Apple Pay. For faster checkout, it may help to create an account and store shipping and payment information. CA residents will be charged tax on tubers purchased at the rate of 8% as required by law.
Order cancellations
All purchases are final. We will not cancel or give refunds once orders are placed. We cannot add to, nor edit an existing order due to platform limitations. If we find during the fulfillment process that any tuber(s) meant for your order do not meet quality standards, the price of the tuber(s) in question will be refunded and we will try to notify you by email promptly.
shipping
We ship to all 50 states. No international shipping at this time. Details below.
All orders of dahlia tubers will be shipped via USPS Priority Mail. 1-4 tubers=$13 5-15 tubers=$22 16-30 tubers=$32. Orders larger than 30 tubers will be charged according to the box sizes & destination.
Orders will be fulfilled in the order they are received. We take your purchases very seriously and need you to trust that we dedicate every possible moment to get your tubers to you.
Threatening emails regarding shipping times will not be tolerated. If you have a valid concern over the timeliness of your package, please do reach out with your order number and the name the order was placed under.
Do you combine orders?
I will only combine shipping for multiple orders placed under the same name and directed to the same address.
Email alicia@bloomtideflowers.com and include the name and each order# to be combined.
Any excess shipping paid will be refunded at shipping time.
Important: If you don’t email me I will assume you don’t mind paying extra shipping and I won’t guarantee your orders will be combined.
Local Pick Up
VERY IMPORTANT: Please note that Fall is not the time to plant dahlia tubers here in Humboldt County. For best results, please stay tuned for our Spring tuber sale, which we will hold in March. If you choose to purchase tubers to wake and take cuttings, plan to store, or plant early, you assume all risk. I am happy to answer any questions via email.
For locals who would like to pick up their orders, you will shop as normal and choose the local pickup option at checkout. You will be contacted through email with dates, times, and instructions for pickup at our farm in McKinleyville. Local pickup is usually during the weekend. Please keep your eyes peeled for this email! You will not be refunded for failing to pick up your order. Due to the perishable nature of dahlia tubers, all local orders must be picked up by Jan 1st.
What should I expect?
We do not promise pretty tubers, nor tubers of a certain size. Tubers can be pinky or fist sized, smooth or wrinkly. Our prices do not reflect the physical beauty of a tuber. Keep in mind, dahlia tubers are perishable products that have matured several inches beneath earth’s soil amongst crawling critters, then yanked up, sawed apart, stored to the best of our ability, handled, and flown hundreds of miles. Our priority is to provide you the material to grow a healthy plant that will reward you with a bounty of beautiful blooms. We sell single divided tubers from dahlias grown on our farm. We do not resell dahlia clumps.
Help! I think my tuber may be blind.
We only ship tubers that have visually been inspected and determined to have an eye. Some eyes are visible by daylight, and some have been verified by looking through a magnifying lamp. Some tubers have one eye and some have multiple.
All tubers will be divided within two weeks of the plants being dug up. Eyes may have receded by the time you received the tubers. While our policies are firm, you are welcome to reach out with any feedback about the tubers you receive, so that we can use that information to guide us moving forward.
A dormant tuber is not the same as a blind tuber.
I placed an order, now what?
As orders are fulfilled and a shipping label gets printed, our system automatically notifies you by email of your tracking number. Please keep your eyes peeled for that number, and keep up with your package’s delivery date and time. We are not responsible for any tubers that are to be shipped through storms or to destinations where the temperatures are not ideal. Do not leave them to perish in your mailbox or freezing garage. Open your packed tubers immediately upon arrival!
You have 2 days from delivery of order to contact us with questions or concerns. Contact us through email, and include your order number in the subject line. If applicable, clear in-focus pictures and/or a short video detailing the source of your concern will be very helpful.
what about virus?
Our #1 priority is to grow healthy dahlias that will in turn, make tubers that will grow into healthy dahlias for you. We invest heavily into our soil health, text regularly with our beneficial insect guy (his name is Erik and he’s awesome), and sterilize our tools with 10% bleach solution in between each plant when cutting flowers and when digging and dividing(yes, we really do!). We also spot test with AGDIA test strips, pass our farm inspections by the Humboldt County Department of Agriculture (Hi Kate!), inspect plants constantly throughout the growing season, and aggressively cull plants that show signs of disease or poor performance.
We can take every precaution and follow every step in the book, but nature is going to nature and a plant that appeared virus free on our farm may show signs in your garden the next season, or even become infected upon sprouting and show symptoms soon after. We do appreciate feedback and hearing any performance issues you may experience, so please reach out to discuss any concerns you may have.
By purchasing our tubers you accept that virus is not 100% avoidable.
Do you guarantee your tubers?
All tubers are guaranteed to have at least one eye, even though they might not be visible at the time they are received. They have been checked multiple times, but keep in mind that eyes we saw when dividing might have receded by the time your tubers make it to you. Tubers are only guaranteed to have an eye and be healthy enough to grow. They aren’t guaranteed against poor growing practices (even if unintentional), damage in the case you may pre-sprout or use them to take cuttings, acts of mother nature, or anything else that goes wrong once they have left our hands.
If they do not grow and are found to be blind and the tuber is fully intact, you will receive a refund for that tuber no earlier than Jan 1 2026, and no later than March 1 2026. Photos will be required.
We all have different experience levels growing dahlias, and we have no way of knowing yours when you reach out, so please understand that we will likely respond with questions to try to figure out the situation.
communication
Please communicate with us about your orders via email. It allows us to be so much more efficient when a trail of email history is in one location and important info has a less likely chance of getting overlooked. We intentionally wait to check our inbox when we can respond, usually on Fridays, and Sunday evenings. We generally do not respond to email messages during the week when we are working at our off farm jobs.
A note from Alicia:
This is a wild time to love and purchase dahlia tubers! I know firsthand the disappointment of losing a tuber, or two, three, four, or five that I really want, and I know that I don’t have enough of some that I offer for everyone who wants one. But I try. The dahlias I select and grow to sell are years in the making. I purposely hold back on many cultivars to increase my stock until I have what I feel, for our farm size, is a nice amount to go around.
This website has been created with the very best intentions to host a sale that is both successful for my business and for your gardens. I hope you can snag at least one treasure and that the process runs smoothly. When it comes to your shopping experience as well as your experience with our tubers, please don’t assume the worst. I ask for your patience and trust in the several years that we have been shipping dahlias across the US, and I promise that we work tirelessly and do our best to provide a quality product.
By purchasing dahlia tubers from Bloom Tide, you acknowledge that you have read and accept these policies.